Shipping – AMAVII Eyewear

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3 Year Warranty 


 Free Tracked Shipping Worldwide 


 Free 30 Days Returns*


*Terms & Conditions apply 

US Orders

FREE EXPRESS SHIPPING ON ALL US ORDERS & FREE RETURNS 


Orders arrive in 1-3 business days with tracking.


PROCESSING TIME 

Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday. 


POSSIBLE DELAYS 

We do our best to ensure the timely delivery of all orders. When selecting our free shipping or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe. 


DUTIES & TAXES 

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information. 


RETURNS & EXCHANGES

Items purchased are eligible for a full refund if returned within 30 days of purchase, with shipping on us.You will have up to 30 days after items have been purchased to exchange for anything else on the website.Discounted items are not eligible for refund, exchange, or store credit. 


RETURN & EXCHANGE CONDITIONS 

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. 


REFUNDS 

Returns take 3-10 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution. 


SHIPPING RETURNS 

Our returns reimbursement applies to a standard shipping rate only. For orders paid on Express Shipping, the customer bears the cost difference between Standard and Express shipping rates. 


HOW TO SEND IN YOUR RETURN/EXCHANGE 

Email us at info@amavii.com with the subject title “Returns” , Order #, Reason of Return and we’ll guide you with the rest.

International Orders

FREE EXPRESS SHIPPING ON ALL ORDERS & FREE RETURNS 

Orders arrive in 1-3 business days with tracking. 


PROCESSING TIME 

Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday. 


POSSIBLE DELAYS 

We do our best to ensure the timely delivery of all orders. When selecting our free shipping or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe. 


DUTIES & TAXES 

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.


 RETURNS & EXCHANGES 

 We offer free & easy 30 days returns for these countries: 

 USA 

 Canada

 Singapore 

 Hong Kong 

 Japan 

 Korea 

 Taiwan 

 Indonesia 

 Malaysia 

 Philipines 

 Thailand 

 Vietnam& expanding. 


Items purchased are eligible for a full refund if returned within 30 days of purchase.Discounted items are eligible for refund, exchange, or store credit, and will be responsible for returns shipping. 


RETURN & EXCHANGE CONDITIONS 

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. 


REFUNDS 

Returns take 3-10 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution. 


HOW TO SEND IN YOUR RETURN/EXCHANGE 

Customers outside of the countries listed above are responsible for shipment costs for returns and exchanges. Email us at info@amavii.com with the subject title “Returns” , Order #, Reason of Return and we’ll guide you with the rest.Pre-orders 


PRE-ORDER SHIPPING

 Items purchased on pre-order may take between 1-4 weeks to be delivered. Having a pre-order item amongst other items in your order, we will dispatch in-stock items first. Email us at info@amavii.com if you would like to arrange an alternative.Please note: delivery dates included in the description of items are approximate and subject to change. 


 

Warranty

AMAVII Eyewear products are warranted for 3 years from the date of purchase against manufacturer’s defects in material and workmanship. Warranty is only valid with a proof of purchase from an authorized AMAVII dealer that clearly shows the purchase date.


WHAT IS COVERED BY WARRANTY (examples): 


Delamination and/or peeling of sun lens coating 

Bubbles or imperfections in lens coating 

Premature flaking or deterioration of frame coating 

Soldering defects of temple hinges and/or barrels 


WHAT IS NOT COVERED BY WARRANTY (examples): 


Normal wear and tear (scratches or pit marks on sun lenses) 

Any damages caused by accident, abuse, neglect, shock, improper use or storage of product 

Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc.) 

Unauthorized modifications or repairs 

Loss of eyewearInstallation of non-AMAVII lenses


(ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION)


Email us at info@amavii.com for warranty claims handling for repairs or exchanges. 

100% Authenticity Guarantee


All sales and returns are conducted on www.amavii.com exclusively, any scam or imitation online stores are not a part of our sales network. Please report any abnormalities to info@amavii.com, where unauthorised stores in violation may be legally prosecuted. 
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